Not enought rescue questions

It seems like every time I go to answer a rescue question there are fewer and fewer and none that are not claimed! I know it was mentioned in blackboard that we can't control the amount of questions. I seem to recall doing the IPL project for info 511 and that towards the latter half of the quarter there seemed to be less questions available. I'm not sure if it's just a busy time of year (I think I took info 511 fall quarter as well) or if maybe more students are realizing that they need to answer more questions then! Either way, I think i'll ask all of my family and friends to submit new questions to the IPL so we'll all have more to answer!!

This also brings up an interesting thing about reference in general. We are solely depenedent on our users and patrons. If they don't ask questions, we can't answer them. In order to have a really great reference team it's important that patrons know they can ask questions and that they feel comfortable asking them. Things like the IPL newsletter can help raise awareness among patrons that there are places to go to get questions answered, free of charge, and reliably.