Favorite questions thus far in the IPL
Posted 11-06-2009 at 01:09 PM by Gwennan
I have to admit that seeing the vast variety of questions coming in to the IPL has been a great experience! Since my own library is so specialized, most of the questions I get asked there fall into a small set of subjects. What I'm dealing with in the IPL is closer to what a reference person in either a public library or one of the larger undergraduate academic library would deal with. VERY 
A few of my favorites:
- the person who wanted to be able to get to a full text version of his class textbook on the web for free.
- the request that appeared to be submitted in Malaysian (?) Or maybe Finnish. Not sure.
- the essay question from a religion student about her personal opinion of the parousia.
- the person who wanted a job writing for the IPL.
and
- the person who wanted to know how a ledger from a 19th century logging company wound up in her attic...(and I would know this....how?)
That leaves out all the questions that are not questions at all - "the science fair". "about ecology". "tell me about these books I found (no details provided)". I guess I should be glad that they have such faith in the powers of the reference librarian!
Oh, and my favorite from last shift: "When did you receive this message?".
Such questions keep me aware that there are real human beings at the other end of this computerized communication.....

A few of my favorites:
- the person who wanted to be able to get to a full text version of his class textbook on the web for free.
- the request that appeared to be submitted in Malaysian (?) Or maybe Finnish. Not sure.
- the essay question from a religion student about her personal opinion of the parousia.
- the person who wanted a job writing for the IPL.
and
- the person who wanted to know how a ledger from a 19th century logging company wound up in her attic...(and I would know this....how?)
That leaves out all the questions that are not questions at all - "the science fair". "about ecology". "tell me about these books I found (no details provided)". I guess I should be glad that they have such faith in the powers of the reference librarian!
Oh, and my favorite from last shift: "When did you receive this message?".
Such questions keep me aware that there are real human beings at the other end of this computerized communication.....Total Comments 0
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Recent Blog Entries by Gwennan
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