Posted 10-31-2009 at 11:19 AM by djosborn
1) Compare and contrast these three technologies for offering reference services.
After having tested the various methods of digital reference services, I would say that the biggest difference between them has to do with the style of service and length of response. While using e-mail you as a librarian are set to a particular format in which to respond, but are free to respond at length. Similarly, the e-mail reference librarian is under a great deal of assumption as they may...
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